Roojai was founded in 2016 in Thailand by a group of insurance experts who wanted to make the industry more customer focused. In a few short years, the company grew to become one of Thailand’s leading online insurance and became the first Thai insurance provider to expand to Indonesia.
Our mission is to design insurance products that are affordable, simple to use and understand, while maintaining great quality service all the way.
PT Sompo Insurance Indonesia (Sompo Insurance) is part of the global insurance group, Sompo Holdings, Inc., one of the biggest general insurance companies in Japan, and one of the top 10 insurance companies worldwide.
With more than 20 offices and nearly 600 employees across Indonesia, Sompo Insurance ranks amongst the top general insurers in Indonesia (#8 by revenue in 2021) and has been protecting customers in Indonesia for more than 47 years.
Through Roojai, Sompo Insurance provides customizable insurance options including critical illness, personal accident, and vehicle.
Founded in Singapore in 2010 and expanded to Indonesia in 2014, Fullerton Health currently has presence in 9 countries, with 550 fully owned medical centers and over 12.000 medical providers in its network. It is an integrated enterprise healthcare services provider in Indonesia, allowing Roojai customers to save both time and money and as well as easy access to healthcare.
As an online technology specialist “insurtech”, Roojai focuses on innovative technology to improve customer satisfaction, simplify the insurance experience and reduce costs to deliver the Roojai vision: expect more, save more. Meet some of our experts.
Nicolas Faquet
Group CEO & Group Founder
French Actuary and senior executive with 25 years of experience in both European and Asian insurance markets for successful carriers (AXA, AIG, April). Founder of Direct Asia until successful acquisition by Hiscox in 2014, Nicolas' appetite for entrepreneurship and his desire to significantly improve customer experience in insurance led him to launch Roojai in 2016.
Cycling enthusiast, obsessed with customer satisfaction and a long-term Asia resident, he is determined to build the #1 ASEAN digital insurance provider.
Mathieu Guiraud
CEO Indonesia & Group Protection Officer
Mathieu has over 10 years' experience in the insurance industry, first as a founder of a Thailand insurance broker, then as a Senior Executive in AXA Thailand and Indonesia. He believes that customers need simpler, more transparent insurance products, and these beliefs pushed him into joining the startup crowd with Roojai to build the next-generation insurer.
Mathieu has a Master of Finance and an MBA from Paris & Shanghai. He is passionate about Asian culture and convinced of Indonesia’s bright future, and aims to contribute to shaping the new insurance landscape with Roojai.
Roojai has been trusted by 187,000+ customers in Thailand and received customer satisfaction rating 4.9/5.
187.000+
Customers in Southeast Asia
4.9/5
Customer satisfaction score in Indonesia
Roojai is ISO 27001 certified!
ISO 27001 is the best-known international standard for information security management systems (ISMS). Receiving an ISO 27001 certification means that the company has made significant investments in ensuring that your data is sufficiently protected.