Address

Jl. Garuda Lintas Sumatera Rt 01 Dusun 04, Air Paoh, Desa Tanjung Baru Kec. Baturaja Timur, Kabupaten Ogan Komering Ulu, Sumatera Selatan 32121

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Business Hours

Monday
08.00 - 15.00
Tuesday
08.00 - 15.00
Wednesday
08.00 - 15.00
Thursday
08.00 - 15.00
Friday
08.00 - 15.00
Saturday
08.00 - 15.00
Sunday & national holidays
Closed

How to Claim Car Insurance at Roojai Garage Partner Bengkel Sahabat (OKU)

Before taking your insured car to the nearest workshop, there are a few procedures you need to understand first. Follow these car insurance claim procedures

  1. Report the incident to Roojai claims team at (021) 5089 0821. Claims must be submitted within 5 calendar days after the incident.
  2. Complete the required car insurance claim documents and send them to mvclaims@roojai.co.id.
  3. Roojai claims team will provide a link that can be used for damage surveys and document checks via video call.
  4. Roojai claims team will send a confirmation email once your claim submission has been accepted.
  5. Take your car to the nearest partner workshop or use our FREE car pickup service to the workshop (pickup distance >3km will incur additional charges).
  6. Regularly check the status of your car repair via email.

Understanding your coverage will be helpful to ensure a smooth claims process. Visit our Find a Garage page for further information about Roojai Garage Partners, or if you have any other questions, you can contact our Contact Center Service at (021) 5089 0821.