Preferred garage

Helios - Roojai Indonesia Garage Partner

Roojai Indonesia has partnered with Helios, located in Makassar, Sulawesi Selatan. Roojai Indonesia is an online insurance provider offering comprehensive car insurance products with complete benefits and affordable premiums. Roojai collaborates with a number of general and authorized garage spread across various cities in Indonesia. This way, customers can easily visit the nearest partner garage.

Find more information about the location and services of Helios below!

Address

Jl. Toddopuli Raya Timur No.84, Borong, Kec. Manggala, Kota Makassar, Sulawesi Selatan 90231

View on Google Maps

0411 444017

Business Hours

Monday
08.00 - 15.00
Tuesday
08.00 - 15.00
Wednesday
08.00 - 15.00
Thursday
08.00 - 15.00
Friday
08.00 - 15.00
Saturday
08.00 - 15.00
Sunday & national holidays
Closed

How to Claim Car Insurance at Roojai Garage Partner Helios

Before taking your insured car to the nearest workshop, there are a few procedures you need to understand first. Follow these car insurance claim procedures

  1. Report the incident to Roojai claims team at (021) 5089 0821. Claims must be submitted within 5 calendar days after the incident.
  2. Complete the required car insurance claim documents and send them to mvclaims@roojai.co.id.
  3. Roojai claims team will provide a link that can be used for damage surveys and document checks via video call.
  4. Roojai claims team will send a confirmation email once your claim submission has been accepted.
  5. Take your car to the nearest partner workshop or use our FREE car pickup service to the workshop (pickup distance >3km will incur additional charges).
  6. Regularly check the status of your car repair via email.

Understanding your coverage will be helpful to ensure a smooth claims process. Visit our Find a Garage page for further information about Roojai Garage Partners, or if you have any other questions, you can contact our Contact Center Service at (021) 5089 0821.